i have not been able to run medusa4 personal. Shows error(15) unable to optain licence on start. It then asks me to select a licence file. Its already there in install dir/medsys/med/lic and has the correct name and information. i now get error(2) invalid file path and now I have only a cancel button that closes the program.
Running windows7
Anybody got any idea what the problem and fix is
problem with licence file
problem with licence file
Have you copied it over or do you let the license tool install it to the directory. Keep in mind to call the license-file csglmd.lic
problem with licence file
Thanks forthe help. However CAD schroer have said there was a problem with the system issuing the licenses. I have a new license and it all works fine.
problem with licence file
Got the same issue with the license file under Linux.
1. I started Medusa as "user"
Medusa asked for the lic-file and I selected it.
It didn't work
2. I copied the file, that I obtained by mail, to the directory
"/opt/medusa4_personal_v5_0/medsys/med/license" and renamed
it to csglmd.lic. This lead to a crash of the program, so I returned
to the original csglmd.lic-file.
3. I started Medusa as root using ./startmedusa in the masterproject
directory. It again asked for the license file as in 1. Now it took the
selected lic-file and copied it to csglmd.lic.
But then it crashed again with this message:
"/opt/medusa4_personal_v5_0/medcolraster/m2d/run/draft: error
while loading shared libraries: libtiff.so.3: cannot open shared
object file: No such file or directory".
So I created a link "libtiff.so.3" to the "libtiff.so.5.0.6" in "/usr/lib64".
Still it didn't work.
Now I did the same to the "libtiff.so.5" in "/usr/lib".
And now I got a similar eror message leading to the next libfile
"libbz2.so.3", which I do not have on my system.
Obviously there is something wrong with the installation script?
Is this a known issue?
kr, sepp2gl
1. I started Medusa as "user"
Medusa asked for the lic-file and I selected it.
It didn't work
2. I copied the file, that I obtained by mail, to the directory
"/opt/medusa4_personal_v5_0/medsys/med/license" and renamed
it to csglmd.lic. This lead to a crash of the program, so I returned
to the original csglmd.lic-file.
3. I started Medusa as root using ./startmedusa in the masterproject
directory. It again asked for the license file as in 1. Now it took the
selected lic-file and copied it to csglmd.lic.
But then it crashed again with this message:
"/opt/medusa4_personal_v5_0/medcolraster/m2d/run/draft: error
while loading shared libraries: libtiff.so.3: cannot open shared
object file: No such file or directory".
So I created a link "libtiff.so.3" to the "libtiff.so.5.0.6" in "/usr/lib64".
Still it didn't work.
Now I did the same to the "libtiff.so.5" in "/usr/lib".
And now I got a similar eror message leading to the next libfile
"libbz2.so.3", which I do not have on my system.
Obviously there is something wrong with the installation script?
Is this a known issue?
kr, sepp2gl
- MikeCauser
- Posts: 55
- Joined: Fri Nov 16, 2012 6:04 pm
- Location: Cambridge, UK
problem with licence file
[quote author=sepp2gl link=1275929851/3#3 date=1354039116]
But then it crashed again with this message:
"/opt/medusa4_personal_v5_0/medcolraster/m2d/run/draft: error
while loading shared libraries: libtiff.so.3: cannot open shared
object file: No such file or directory".
So I created a link "libtiff.so.3" to the "libtiff.so.5.0.6" in "/usr/lib64".
Still it didn't work.
Now I did the same to the "libtiff.so.5" in "/usr/lib". [/quote]
Medusa needs a 32-bit libtiff.so.3 so copying the 64-bit libraries will not work. You need to install the 32-bit compatibility libraries and then make a link if necessary.
Mike
But then it crashed again with this message:
"/opt/medusa4_personal_v5_0/medcolraster/m2d/run/draft: error
while loading shared libraries: libtiff.so.3: cannot open shared
object file: No such file or directory".
So I created a link "libtiff.so.3" to the "libtiff.so.5.0.6" in "/usr/lib64".
Still it didn't work.
Now I did the same to the "libtiff.so.5" in "/usr/lib". [/quote]
Medusa needs a 32-bit libtiff.so.3 so copying the 64-bit libraries will not work. You need to install the 32-bit compatibility libraries and then make a link if necessary.
Mike
problem with licence file
Thanks for your advice.
I already found out myself.
After I installed libbz2 on /usr/lib Medusa started OK.
So this post was not only about the lic-file but on required shared libs also.
Thanks again.
sepp2gl
I already found out myself.
After I installed libbz2 on /usr/lib Medusa started OK.
So this post was not only about the lic-file but on required shared libs also.
Thanks again.
sepp2gl