Welcome, Guest. Please Login or Register
MEDUSA4
 
  HomeHelpSearchLoginRegister  
 
Page Index Toggle Pages: 1
Medusa not starting because license is missing (Read 2322 times)
renorosco
YaBB Newbies
*
Offline


I Love YaBB 2!

Posts: 1
Medusa not starting because license is missing
01/31/09 at 19:08:55
 
Hello,

I got a problem starting medusa on Ubuntu 8.10 but i think it is system independent.
I installed Medusa and adressed the License-file while installing but after finished the installation and try to start medusa i recive the following error :

Keine Lizenz f�r MED_PERSONAL verf
Bitte Systemadministrator konsultieren

for the english people (rough translation):
No License for MED_PERSONAL avaible
Please contact your system administrator

But the license file is in the correct path (install_path/medsys/med/license) and it shows the correct Mac-adress i also tried another Mac-adress that i get through ifconfig but it wont start.

I searched the forum but havent find any clue so i would be pleased if someone can tell me what to do

Thanx in expection for help
Reno
Back to top
 
 
IP Logged
 
SURGE
MEDUSA GURU
******
Offline



Posts: 56
Germany
Gender: male
Re: Medusa not starting because license is missing
Reply #1 - 02/09/09 at 16:23:25
 
You have the right directory
"install_path/medsys/med/license"
.

The only problem could be the name of your licence file.
You have to rename it to
"csglmd.lic"
.

Then try to start your MEDUSA4 PL  again.
Back to top
 
 
IP Logged
 
Stevie_Hood
YaBB Newbies
*
Offline


I Love YaBB 2!

Posts: 1
Gender: male
Re: Medusa not starting because license is missing
Reply #2 - 03/13/09 at 12:42:12
 
Got the same problem... Sad

Installation last night under WIN-XP Pro SP2 with the installation-wizard, MAC-address automaticly reveived from the finding tool (and verified with ipconfig... Wink )

The license-file is at the right place, has the right name and the right number inside...but Medusa says there is no license... Sad

Is there any solution? The program looks really great in the tutorial-vids...would be even greater if it worked at home... Wink

Edit: It's solved. Smiley I simply requested a new license...and now it works.

Can't find out what was wrong with the other file, but that doesn't matter anymore... Grin
Back to top
« Last Edit: 03/14/09 at 09:05:19 by Stevie_Hood »  
 
IP Logged
 
saul
YaBB Newbies
*
Offline


I Love YaBB 2!

Posts: 1
Re: Medusa not starting because license is missing
Reply #3 - 05/01/09 at 18:38:32
 
Hi...
I think the problem has nothing to do with a missing license, but with the file permissions. When I tiped (in a terminal) Code:
ls -la /opt/medusa4_pers_v3_1/medsys/med/license 

The file csglmd.lic had no permissions for other users than root. After changing that (with chmod command) everything was OK.

Hope it would help

By the way the command i tried was: Code:
sudo chmod 755 /opt/medusa4_pers_v3_1/medsys/med/license/csglmd.lic 

Back to top
 
 
IP Logged
 
ghesmim
YaBB Newbies
*
Offline


I Love YaBB 2!

Posts: 1
Re: Medusa not starting because license is missing
Reply #4 - 05/17/09 at 00:56:03
 
I have also the same problem, I have sent the address of my eth0. After receiving the licence key, I have renamed it and changed its permission and I got the following error :

Unable to obtain license for MED_PERSONAL
Please consult your system manager

I retried with wlan0 address and again the same problem.
I would also mention that the physical address finder of license request window returns the wlan0 address.

Any idea? it would be gerat if anyone could find any answer for me.

Thanx

Back to top
 
 
IP Logged
 
Fernando
YaBB Newbies
*
Offline


Nasrrudin rules!

Posts: 1
Ushuaia-Argentina
Gender: male
Re: Medusa not starting because license is missing
Reply #5 - 09/10/09 at 06:36:37
 
I have the same problem.
I try every tutorial in youtube how to install correctly and fail. Permissions are ok too.
I watch every topic in all forums and nothing
There are problems with the installer i guess
I have Ubuntu Jaunty 9.04 in spanish.
Until now i dont know how is Medusa
Back to top
 
 
IP Logged
 
preich
YaBB Newbies
*
Offline


I Love YaBB 2!

Posts: 1
Re: Medusa not starting because license is missing
Reply #6 - 05/09/10 at 01:43:50
 
Hello,

I'm having the same problem with "Unable to optain license" (btw, it should be oBtain, I guess). I've requested two license files for two different MAC-addresses (one for wlan mac and another for ethernet). None of them work.

Exact information:
os - ubuntu 8.04
Medusa 4.0.0.
Error message: Error (15) unable to optain license.
ls -lh /opt/medusa4_personal_v4_0/medsys/med/license
-rw-r--r-- 1 root root  520 2010-05-09 00:19 csglmd.lic
-rwxr-xr-x 1 root root 168K 2009-12-15 23:00 testsecurity
-rwxr-xr-x 1 root root 121K 2009-12-15 23:00 testsecurityui
Which is fine, I'm a regular user and able to read this file.  Running medusa from superuser root doesn't solve the problem.

Is there any way to solve it? I'd like to  try this autocad alternative.

Thanks.
Back to top
 
 
IP Logged
 
admin
YaBB Administrator
*****
Offline



Posts: 70
Medusa Admin Land
Gender: male
Re: Medusa not starting because license is missing
Reply #7 - 05/28/10 at 10:34:54
 
@saul

What have you done to install medusa. Have you started the installation with sudo or do you really change the user?
Back to top
 
WWW WWW  
IP Logged
 
Page Index Toggle Pages: 1